Case Study: eStore & Fulfillment

HomeEquity Bank is a financial services solutions provider for homeowners 55+.  They provide their solutions through direct sales consultants and financial advisors across Canada.   

Staff and advisors are able to order sales collateral online using the HomeEquity Bank eStore, allowing them to communicate effectively and efficiently.  Torpedo manages all aspects of the solution for HEB and has for many years.  The program includes:

  • Development of HEB eStore in both English & French, including hosting, management and updating

  • Warehousing of all printed collateral and merchandise

  • Printing of all material including business cards, sales collateral and stationary

  • Personalization and presentment of print-on-demand collateral with preview feature

  • Based on login, users can use assigned budgets or credit card to purchase items

  • Based on login, users groups can view and purchase items only assigned to them

  • Sourcing, purchasing and branding of promotional items

  • Pick, pack & distribution of all orders

  • Customer communications & client service

  • Volume shipping rates

  • Low level inventory alerts

  • Back-end reporting available 24/7/365