Our Services
For Your Company Promo Products & Swag Store:
Creating Custom Company Swag Stores & Promotional Fulfillment in Toronto…
Designing, building and managing e-commerce stores for our customers is a service we offer in conjunction with warehousing, fulfillment and mailing services. If your company needs a place to showcase custom branded promotional products, Torpedo Marketing, with 10 years of e-commerce store management experience, has the expertise to take care of your company S.W.A.G! If you’ve already got a vision for your storefront, or just have more questions, please contact us or request a quote.
What is a company promo store?
A company promo store is branded, private-label e-commerce site where employees, clients or partners can browse and order company swag like apparel, drinkware, office supplies and other marketing items, such as corporate literature.
There are 2 main uses for these sort of stores:
1. Internal – Employee gifting, onboarding kits, team merch
2. External – Client gifting, event giveaways, branded merch
From startups to large enterprises, these stores are used across every sort of Canadian business for merch fulfillment.
Torpedo Marketing can design and build an online company promo store to display your branded items in an attractive, responsive website that is easy to navigate and use. We have decades of experience and can help you select and source the right promo items from thousands of possible products.
Consider these questions when thinking about how to set up your store:
Do you need your store or products in multiple languages?
Do you want customers to login before they can access the catalogue?
Do you want to restrict which products are displayed, based on their user type (e.g. your marketing department can see and order products that your salesforce can't see)?
Do you need personalized products, and the ability to show custom previews?
Why do businesses use branded swag stores specifically?
Branded Swag stores help with keeping branding consistent across all promotional products and eliminates the need to manage that inventory in house. The convenience and scalability of a store is also an important factor for a business’ clients and employees. The self-serve aspect of promotional product sites makes it easy for your marketing items to get from Toronto to wherever they need to be, anywhere in Canada (and beyond)!
Here are some of the main benefits of working with Torpedo when creating your swag store:
Eliminate inventory management
Ensure high quality products
Advanced catalogue options
Efficient and expedited delivery
White label store & customized branding
Wider selection of materials
And much more!
How Torpedo builds and manages your store:
Store Design and Setup – custom branded, responsive store front; multilingual options; login gated access; user-type product restrictions, personalized product previews
Product Sourcing – there are thousands of promotional products to choose from with our promo site, where you can put your logo on everything! For quality assurance, Torpedo also has a membership in PPPC and PPAI
o PPPC is a not-for-profit association serving as the voice and guiding force for the Canadian Promotional Products industry to advance it and facilitate business and growth opportunities and to be the premier choice of advertising in Canada.
o With nearly 15,000 member companies, PPAI is the global leader connecting you to the promotional products marketplace.
Ongoing Management – Torpedo handles inventory, reordering, catalogue updates and organization so your team doesn’t have to
This is our business. You’re lean & efficient in your core business, so is Torpedo Marketing. Don’t bog down your employees with non-core functions such as distributing your company swag and managing the necessary inventory. Torpedo Marketing can get what your employees need in their hands without the fuss. Give us a call today to discuss your options.
How does the Merch Fulfillment process work from order to doorstep?
E-commerce stores are only half of the equation, when someone places an order, Torpedo’s Merch Fulfillment operation takes over. We will pick, pack and kit, and ship directly to employees, clients and even event locations anywhere in Canada; which helps our clients manage tradeshow needs for example.
We are esteemed for our speed, accuracy and scalability of our promotional fulfillment out of the Toronto and more specifically Vaughan area and are dedicated to making our client’s branding needs as smooth as possible. You’ll never have to worry about handling inventory again, whether that’s a singular order or an order in bulk for a conference or onboarding campaign, etc.
Who is promotional product fulfillment services for (specifically)?
HR & People Teams (employee onboarding swag, recognition gifts)
Marketing teams (branded giveaways, trade show promo products)
Sales teams (client gifts, leave-behinds)
Event organizers (conference swag bags, sponsor marketing items)
Any Canadian business needing promotional fulfillment without the overhead
Why choose Torpedo?
The torpedo Team has 30 years of marketing experience and 10 years of ecommerce and fulfillment experience. Based in Vaughan, we serve Toronto and all of Canada. Since we offer the full service of store setup + sourcing + merch fulfillment under one roof, there’s no need to coordinate between multiple vendors!
Torpedo handles everything, from building your ecommerce store to handling promotional product storage and shipping, so you can focus on the core of your business.
FAQs
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A company swag store is a branded online shop where employees, clients, or fans can browse and order your custom-branded merchandise — think apparel, drinkware, bags, and tech accessories — all featuring your logo. Instead of managing bulk orders and inventory yourself, a swag store lets people order exactly what they want, when they want it, whether that's for onboarding new hires, event giveaways, client gifts, or team celebrations. Orders are typically produced and shipped on demand, so you're not stuck with boxes of unused merch sitting in storage.
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Promotional fulfillment covers everything that happens after an order is placed: production (printing, embroidery, or engraving your branding onto the product), quality control, packing, and shipping directly to the recipient. With a managed fulfillment partner, you upload your designs, set up your product catalog, and the rest — sourcing, decorating, packing, and delivering — is handled for you. This is especially useful for companies with distributed teams, since individual employees or clients can get their items shipped straight to their door without you lifting a finger.
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Marketing items can be shipped nationwide through a combination of major carriers (like Canada Post, Purolator, or UPS) depending on order size, destination, and speed required. A good fulfillment partner (like Torpedo) will have relationships with multiple carriers to find the most cost-effective and reliable shipping option for each order, and can handle everything from single individual shipments (like sending a welcome kit to a new remote hire) to bulk shipments for a trade show or company-wide event.
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Start by identifying your goals (brand awareness, employee gifts, customer loyalty, event swag) and your audience, since that will shape which products make sense for your company. From there, take a look at our promotional products site, which will show you a catalog of customizable items — apparel, drinkware, tech accessories, office goods, etc. — and help you mock up your logo or design on your top choices before committing. We are a supplier that offers low or no minimums, in-house design support, and the ability to integrate directly into your ecommerce or swag store platform so customization and ordering feel seamless.
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Turnaround time depends on the product and decoration method, but most standard orders are produced and shipped within 5–10 business days after the design is approved. Simpler items (like stickers or basic apparel) can move faster, while more complex products or larger bulk orders may take longer. Rush production is often available for time-sensitive events at an additional cost — please reach out about guaranteed delivery dates if you're working against a deadline.
