Case Study: Rebate Program

Kohler Canada is a premium supplier of bathroom and kitchen faucets and fixtures in Canada.  They specialize in faucets, toilets, sinks, bathtubs, shower products and a variety of other similar products for kitchens and bathrooms.  They sell their products through various large retailers, showrooms, distributors and through 2 corporately owned showroom stores. 

As an incentive for consumers to buy Kohler products from these various showrooms, they run an in-store promotion called “Dream in Kohler” Dream Rebate program.  Torpedo manages all aspects of the program for Kohler and has for many years.  Program includes:

  • Creative for all in-store signage

  • Creative for digital ads

  • Development of rebate submission micro-site

  • Printing of all in-store signage

  • Pick, pack & distribution of all in-store signage

  • Management of all submissions including vetting for Kohler products & establishing rebate values

  • Communication between showrooms, consumers & head office

  • Management of all rebate funds being issued

  • Printing & mailing of all rebate cheques

  • Customer communications & client service

  • Reporting

Torpedo has a full service rebate management team.  We can manage the entire campaign or partner with marketing departments to manage and execute select services.